INFORMATION REQUIRED BY US
We collect only limited personal information from the new user that is necessary for us to provide you the efficient and satisfactory service.
Personal information and data about the user collected by us are:
We may collect the following information:
- 2-Contact information including email address
- 3-Demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers At the time of registration: At the time of registration, we collect and store your E-mail address and cell phone number as provided by you in our database. At the time of payment: We do not store the Delivery/Shipping address (Name, Address, City, State, Country and Postal code) and Phone Number at the time you make a payment towards your theasoaps.com (Thea Soaps) balance. We don’t store any credit card information of the user. At the time of payment, user is redirected to the third-party website where user is required to provide the credit card details. theasoaps.com (Thea Soaps) does not have any control of the information on the third-party website and does not take any responsibility for the misuse of the credit card information provided by the user to the third party. At theasoaps.com (Thea Soaps), we assure to protect your information and will not be distributed to any third party unless you explicitly consent to sharing this information.
USE OF INFORMATION COLLECTED
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons
- 1-Internal record keeping
- 2-We may use the information to improve our products and services
- 3-We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- 4-From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Theasoaps.com (Thea Soaps) uses the collected information to provide you the user friendly, efficient, smooth and satisfactory service. We further use this information, to respond to your suggestions, feedback, and disputes if any and enforce Terms and Conditions of Service agreement. The information provided by you is used for following purposes:
We use the email address provided by you
As a unique identifier or login id that helps us to identify your details for processing any information in relation with your account.
Contacting user in case of any account or payment related need
Participation in any promotional campaign or content organized by us
Processing request for subscription and/or un subscription for e-newsletter
You are required to use password or security code with the provided login id to logon to our service in secured mode. As per Terms and Conditions of Service agreement, you are solely responsible to keep this password confidential and for all activities originated from the misuse of the password. Please change your password at regular internals to maintain its confidentiality
This information allows us to address you in dignified and respectful manner.
The addresses are used to deliver the orders at the specified location in stipulated time and these addresses are further stored in your address book in our database for future use.
Credit Card Information
We don’t store any credit card information of the user. At the time of payment while placing an order, user is redirected to the third-party website where user is required to provide the credit card details. theasoaps.com (Thea Soaps) does not have any control of the information on the third-party website and does not take any responsibility for the misuse of the credit card information provided by the user to the third party.
SHARING OF INFORMATION
theasoaps.com (Thea Soaps) may share provided Personal Information with carefully screened third-party service providers for the sole purpose of providing you with the products, services and information you have requested. Examples of such third-party service providers are credit card authorization companies, mobile operators and targeted advertisers. theasoaps.com (Thea Soaps) assures you that they do not store, retain or access your information except to provide our services to you and not for any other purpose.
KEEPING YOU INFORMED
theasoaps.com (Thea Soaps) keeps you informed about new features, products and promotions via email. From time to time, you may receive information on carefully screened third parties whose products or services may be of interest to you.
CHANGES AND MODIFICATION
LAWS AND REGULATIONS
theasoaps.com (Thea Soaps) may be required by law to disclose your Personal Information to proper law enforcement agencies; even if you requested that we don’t share your information. This information may be necessary to identify, contact or bring legal action against anyone who committed any offence as per stated laws and regulations.
MERGER, ACQUISITION AND TERMINATION OF SERVICE
If we merge with, or are acquired by another company, the resulting combined company will use the Personal Information you have provided as described in this policy. If we cease operation, your Personal Information may be transferred to and used by another company that offers similar or related products or services.
- 1.If any of your personal information changes or you identify a mistake in our records.
- We will do our best to resolve your inquiry as soon as possible